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Central Information Systems Division (under the aegis of The Ministry of Technology, Communication and Innovation)

About the Division

The Central Information Systems Division (CISD), formerly known as Data Processing Division (DPD), was created in 1971. CISD has 2 main sections namely the Technical section (Analyst cadre) and the Operations section (Technical Support and Data Entry cadre).
There are also the Registry and the Finance sections
.
 
 Our Mission
Providing Reliable, Timely and Cost-Effective ICT Support Services to Government Institutions
 Our Vision
To achieve excellence in the provision of State-of-the-Art ICT Support Services to the Civil Service
 Our Main Services
Maintenance of the Government Payroll System
   
 
Development and Maintenance of Government Websites
 
Administration of the Government Email Services (GES)
 
Technical assistance in the choice of computer hardware, software and related services
 
Application Development and implementation
 
Database, System and Network Administration
 
Application Software Maintenance
 
Commissioning of computer equipment
 
First-Level technical support on PC hardware and software
 
Provision of Central Backup Service for data in Ministries and Departments
 
Computer Operations
Data Capture
   
 Quality Policy
The Operations section received its ISO Certification MS ISO 9001:2000 in 2004.

It has been recertified MS ISO 9001:2008 on 27 August 2010. 

 

The Operations Section will provide responsive, timely ICT Support Services to Government Institutions. We will focus on customer satisfaction through continual improvement of our services and continuous upgrading of skills and infrastructure in a conducive and harmonious environment to cope with new technologies. During the provision of the service, we shall ensure that we comply with all requirements.